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Business Needs

Understanding your business needs, one solution at a time.

web app development for a pathology chain
Lack of digital platform

Lack of digital platform

Complete manual process

Complete manual process

High administrative costs

High administrative costs

Defining The Problem

We have an itch to do deep research about the problem.
  • Our client has one of the fastest growing pathology chains in India that provides all kinds of laboratory tests to their customers.
  • In order to scale their operations without increasing the administrative cost, the need arises.
  • Thus, they were looking to increase their reach with a digital web application.
  • In this app, patients can book tests and get results from the comfort of their home.
Digital platform for customers

Digital platform for customers

Online payment integration

Seamless process

Seamless process

Understanding The Need

Our versatile portfolio makes this easy for us.
  • A requirement of an online web app was the need of the hour to scale the operations pan India.
  • This will cut huge costs and also provide their customers perpetual access to their services.
  • The whole point was to digitize the entire process of test booking, appointment for collection, test results and after test consulting with an expert doctor.

What Zealous Proposed ?

Research. Understood. Proposed.

Development of a Web App

Development of a Web App

We proposed the development of a website platform for the customers, administrators and collectors to completely digitize the program.

Dynamic Filters and Packages

Dynamic Filters and Packages

To make the process seamless and easy to access, we proposed our client to introduce various test packages as well as dynamic search filters.

Multi-User UI

We suggested the client to bifurcate the entire system into multiple users based on the functions and rights of each system actor.

The Journey

  • Client Briefing 01

    Client Briefing

    To understand the scope of requirements, our team of business analysts and technology consultants conducted several meetings with the client.

  • Document of scope 02

    Document of Scope

    After a thorough discussion, detailed scope document with various feature list and user personas were defined.

  • Wireframe development 03

    Wireframe development

    To help client envision their web application, various wireframes of designs and features were provided to the client.

  • Wearable Device App 04

    Platform Development

    Based on the approved wireframe designs, a dynamic web platform with multiple users was developed for the client.

  • System Testing 05

    System Testing

    Before deploying the application on client server, our team conducted QA testing and helped client with UAT.

The fight was tough but so fun to crack!

The biggest challenge was to understand the nature of tests and based on that creating various packages and dynamic filters for the web application.
  • Provision of end-to-end laboratory tests to their customers along with the tests that were not always prescribed.
  • A bunch of generic lab tests that customers can choose from.
  • Bifurcated into the system based on various parameters such as organ, risks in test, disease and other such criteria.
  • To understand such bifurcations, Zealous deployed a team of business analysts along with developers to better understand.
  • The client was very responsive and they provided our resources with all the information that was needed.
  • To tackle the complex scenarios, Zealous’ cross-functional team of technology and business experts create various user scenarios and system flows.
  • With our interpretational skills and technology proficiency, we were able to overcome the challenges while also maintaining the committed timeline.

What We Delivered

From nothing to a star!


The end-customers can create profiles for them and can also create their family’s profile.

Administrative Access

The administration can manage the system from the backend with defined role-based features.

Sample Collection Scheduling

Customers can schedule a convenient time for collecting the sample for the booked test.

Payment Integration

The customers can make payment for the test from the system from any of the various gateways.

Doctor’s appointment request

Customers can log a request for Doctor’s appointment from the system for their convenient time.

Dynamic filters

Various filters for customers to view various tests available on the platform and other health package.

Test booking

Customers can book tests and schedule tests based on their convenience.

Promo Codes

For frequent customers, the system provided various payment conveniences and promo codes.

Test Results Dashboard

Customers can view their tests directly on the web platform without waiting for the physical copy.

Medical Information module

Client provided various information regarding test prerequisites to help patients get ready for the test.

Technology Stack


System Workflow

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Client Testimonials

I have used Zealous for several of my projects, I have found the team to be very professional yet personable. When I work with Zealous, I know I am getting the best developers who understand my requirements before they start.

Andrew Arlington

Andrew Arlington

Sales Director at Digital Dilemma

I was retained by a client as a Software and Cloud Architect to support internal and customer-facing products. The client had existing mobile apps of poor quality built by another provider.

John Bentley

john bentley, II

CTO at 10XTS

From day-1 Pranjal and his team have been very good at delivering quality work on time to budget. They are dynamic, if resources need to be shuffled around depending on what work needs to be done.

Graham Bradford

Graham Bradford

Senior Product Manager at Ecentric Payment Systems Driving
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