Marketplace With Beauty Products And Wellness Services On One Platform
Understanding your business needs, one solution at a time.
Non-existence of all-inclusive platform
Defining The Problem
We have an itch to do deep research about the problem.
Our client is from Romania & he was very well aware that with the ever-evolving healthcare industry,beauty products & wellness services will go hand-in-hand.
Hence, he found a gap in the market about the lack of an advanced marketplace where both beauty products and wellness services are accessible.
Client wished to make a central system where merchants can sell products and services both on a single platform, explicitly in the beauty and wellness space.
Unique marketplace with products and services
Niche specific processes and functions
Streamlined UX and navigation
Understanding The Need
Our versatile portfolio makes this easy for us.
With the evolving healthcare industry, wellness centers and prescribed cosmetics will become more prevalent in the future.
People around the world have access to technology that can help them understand their need for beauty and wellness better.
People are now looking for expert services and suitable products for healthy living.
There is a gap in the market for a marketplace that offers both quality products and good services.
Hence, the individual reached out to the Zealous System with a need of creating a marketplace where people can find both quality products and good services such as dermatologists, nutritionists, yoga and pilates trainers and others.
What Zealous Proposed ?
Research. Understood. Proposed.
Beauty And Wellness Marketplace
We proposed the development of a platform that will serve as a complete chain for our customers, vendors, and administrators to successfully engage with the system.
Dynamics Filters For Products And Services
To enhance the ease of finding specific products or services for customers, we suggest implementing distinctive filters that can facilitate their search process.
Development of Appointments Module
We recommend developing an online appointment booking module to connect customers with service providers which will enable customers to view the available time slots of service providers and book them for the desired service.
Our team of technology consultants and business analysts conducted various video conferences to understand the client requirements.
Document of scope
Based on the client requirements, we created a detailed scope of document for various product and services functions and features.
To help client envision their unique marketplace and its UX, various wireframes of designs and processes were provided to the client.
Design & development
A user-friendly Marketplace was designed and developed for the client with optimum flexibility and scalability for future development.
Before deploying the web application on client server, our team conducted thorough QA testing to ensure that the system was error-free.
The fight was tough but so fun to crack!
The biggest challenge was to understand the business processes and the functions of various service providers that were to be on-boarded on the platform. Since not all the service providers had similar processes, creating a uniform process for booking and satisfactory customer services was a problem.
Even though the client had a Romanian background, our experts had no difficulties in gathering the requirements, but rather in gathering the supplier processes and business functions of the service providers.
To solve this, we conducted various meetings with client to understand the ecosystem completely and also had various discussions to integrate his vision of the industry in the mix.
Based on the discussions, various wireframes of different processes were prepared to understand the bigger picture and to create an integrated system for the client.
What We Delivered
From nothing to a star!
Both customers and service providers have to create their profiles on the platform.
Respective dashboards were designed based on the roles of the service provider and requirements of the customers.
Administrators can define the roles of the subordinates and can manage the products.
Users can book appointments with the dermatologist right from the system.
We integrated Google Places for effective zip code management and nearby service providers.
Medical practitioners can manage their bookings and their calendar right from the system.
For repeat customers and frequent buyers, different loyalty benefits were introduced in the system.
Administrators can manage the sub-users and their authorities from their Administrative panel.
Various filters were introduced to help end-users find their relevant products and services easily from the system.
Cart and saved items
For future purchases and favourites, end-users could save the products and services in the system.
I have used Zealous for several of my projects, I have found the team to be very professional yet personable. When I work with Zealous, I know I am getting the best developers who understand my requirements before they start.
Sales Director at Digital Dilemma
I was retained by a client as a Software and Cloud Architect to support internal and customer-facing products. The client had existing mobile apps of poor quality built by another provider.
john bentley, II
CTO at 10XTS
From day-1 Pranjal and his team have been very good at delivering quality work on time to budget. They are dynamic, if resources need to be shuffled around depending on what work needs to be done.
Senior Product Manager at Ecentric Payment Systems Driving