Patient Management System For Embassy

Business Requirements

Patient Tracking
Process

System For Patient
Data

Manual Patients Travel Record

What was the Problem?

The Embassy was managing all the patient records manually in excel sheets and the resources assigned to the task had to invest a lot of time and efforts in these tedious activities. The Embassy staff, the accountants, and the medical advisors also lacked a centralized system for managing the patient’s accounts. Because of the manual processes, keeping a track of the status of the patient was difficult, especially if they had made multiple trips to the US. Thus they required a system that could automate and digitize the process to ensure that they could effectively manage the patients and their trips.

Digitization Of
Patient’s Data

Swift Reports Of
Patient’s Status

Patients travel
history Tracking

And What was the Need?

Client required a digital system for the patient data along with their travel history for the peers of the embassy. They were looking for a one-stop solution system that could seamlessly integrate all he steps of patient management right from adding the patients to the datasheet to managing their visits, maintaining their current status along with their case file and their expenses. The idea was to automate the mundane tasks and empower resources of the embassy to focus their time and efforts on better serving the citizens of their nation. Also, the idea was to simplify the previously complex procedure and gain clarity at a click of a button.

What Zealous Proposed?

Development of a Web Based Panel

We proposed the development of a website platform for the embassy staff that would allow them a completely digitized mode of adding the patient’s and escort’s history to the system.

Centralized Allowance management

Zealous also proposed a system that would automatically calculate and credit the allowance to the accounts of patients and their escorts on a weekly basis, using a pre-defined logic.

Dynamic Functions

Our consultants also proposed incorporation of the key features of the embassy’s system, such as the current status of the patient, extension of PR and others into the system.

The Journey

Client Briefing

Various meetings were conducted with the client by a team of the Business Analyst and the Project Manager to understand the client's requirements.
Document of Scope

Based on the meetings and suggestions from client, a detailed scope document was prepared by our team of analysts and developers.
Wireframe Development

After multiple meetings, we prepared the wireframes and user stories for the project to help our client visualize the system and its activity flow.
Platform Development

With the use of agile methodology, a dynamic web platform was developed for the client.
System Testing

Regression testing and integration testing was used to test User Story implementation at each milestone, while the client also conducted UAT for the developed system.

A Tough Fight

Integration of Details needs very specific attention

The implementation of the key feature of storing specific details of the patient and their escort for each visit was tough to implement since various categories such as escorts, diagnoses, hospitals, PR files and other such crucial details had to be stored for each visit. Along with that, the database needed to be designed in such a way that the architecture would allow for easy retrieval of the documents. The team also worked hard to incorporate the feature of maintaining allowances for each patient and their escorts, which was covered in development along with other complex scenarios.

Along with the pre-defined Users like Medical Advisors, PR, Accountants and the System Administrator, the client wanted an option to add new System Actors and assign them access to specific modules only. To solve the problem, we created a cross-functional team that would create a dynamic and personalized solution for the client.