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Business Requirements

Patient Tracking
Process
System For Patient
Data
Manual Patients Travel Record

What was the Problem?

The Embassy was managing all the patient records manually in excel sheets and the resources assigned to the task had to invest a lot of time and efforts in these tedious activities. The Embassy staff, the accountants, and the medical advisors also lacked a centralized system for managing the patient’s accounts. Because of the manual processes, keeping a track of the status of the patient was difficult, especially if they had made multiple trips to the US. Thus they required a system that could automate and digitize the process to ensure that they could effectively manage the patients and their trips.

Digitization Of
Patient’s Data
Swift Reports Of
Patient’s Status
Patients travel
history Tracking

And What was the Need?

Client required a digital system for the patient data along with their travel history for the peers of the embassy. They were looking for a one-stop solution system that could seamlessly integrate all he steps of patient management right from adding the patients to the datasheet to managing their visits, maintaining their current status along with their case file and their expenses. The idea was to automate the mundane tasks and empower resources of the embassy to focus their time and efforts on better serving the citizens of their nation. Also, the idea was to simplify the previously complex procedure and gain clarity at a click of a button.

What Zealous Proposed?

Customised LMS

Development of a Web Based Panel

We proposed the development of a website platform for the embassy staff that would allow them a completely digitized mode of adding the patient’s and escort’s history to the system.

Verified Registrations

Centralized Allowance management

Zealous also proposed a system that would automatically calculate and credit the allowance to the accounts of patients and their escorts on a weekly basis, using a pre-defined logic.

Role Definition

Dynamic Functions

Our consultants also proposed incorporation of the key features of the embassy’s system, such as the current status of the patient, extension of PR and others into the system.

The Journey

A Tough Fight

Integration of Details needs very specific attention

The implementation of the key feature of storing specific details of the patient and their escort for each visit was tough to implement since various categories such as escorts, diagnoses, hospitals, PR files and other such crucial details had to be stored for each visit. Along with that, the database needed to be designed in such a way that the architecture would allow for easy retrieval of the documents. The team also worked hard to incorporate the feature of maintaining allowances for each patient and their escorts, which was covered in development along with other complex scenarios.

Along with the pre-defined Users like Medical Advisors, PR, Accountants and the System Administrator, the client wanted an option to add new System Actors and assign them access to specific modules only. To solve the problem, we created a cross-functional team that would create a dynamic and personalized solution for the client.

From Flaws to Features

Patient and Escort Management

The system stores all the details of existing as well as new patients and their respective escorts.

Patient Visits Tracking

Once added, a patient's future visits are automatically stored, along with all their details.

Patient Trip Details

Before the patient and escort reached the US, their PR files like LOG, LOA are stored in our system.

Allowance Management

Numerous parameters were integrated to calculate the weekly allowances using a pre-defined logic.

Centralized Document Storage

Any embassy staff with access permissions can view the patient's profile.

Dynamic Access Permissions

Each user had their defined roles in the system and they were given access to information accordingly.

Patient Status

The system can assign a status to each patient for their visit such as Pending, Departed, Active, Deceased or Rejected.

PR Extension Process

If a patient would require extending their stay in the US, the system can be used to implement the same.

Administrator Module

Administrators can add and manage patients as well as escorts from the system.

Patient Profiles

Each patient had their own individual profile in the system and respective users can access the files.

System Workflow

Technology Stack

  • .Net
  • My SQL
  • HTML 5
  • CSS 3
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