Business Needs
Understanding your business needs, one solution at a time.
Delays of Manual Systems
Problems of Miscommunication
Standard Quotation Format
Defining The Problem
We have an itch to do deep research about the problem.
- The customer was a well-known supplier of electricity, power, and gas in Australia.
- They created DRM devices that are IoT-based sensors intended for installation on customers’ electricity appliances.
- The system would generate various events with the customer’s permission to analyze the electricity consumption of the appliances connected to the DRM devices.
- Although the client had the devices, they encountered difficulties in developing the necessary management and monitoring system for the DRM devices.
Process Automation
Prerequisite Course List Integration
Student Data Integration and Comparison
Understanding The Need
Our versatile portfolio makes this easy for us.
- The client already had DRM devices, but they needed a system to issue commands to these devices regarding the events generated with customer consent.
- They also required a data recording system for all information transmitted by the DRM devices.
- The purpose of these events was to collect data for analysis through a dynamic reporting system, enabling informed decision-making.
- As customer consent was crucial for participation in the events, the client needed an automated messaging platform to communicate with customers and send commands to the DRM devices based on their decisions.
What Zealous Proposed?
Research. Understood. Proposed.
Different System Modules with Role-Based Access Control
We proposed client to develop three system modules for Super Admin & Admin, Installers and Customers with access to information based on their roles and decision to be made.
Information Input System
A system Developed for installers to update all the information regarding the customers and the appliances on which the DRM devices were installed.
Event Creation module
A platform that allows Admin to create events for the installed DRM devices with various filters like location, devices, power consumption and other such criteria.
The Journey
-
1
Client Visit
Senior personnel of Zealous System visited the client to understand their whole system and their requirements.
-
2
Technical Consultancy
For optimum utilisation of DRM devices, our Technical Experts provided consultancy to develop technology architecture.
-
3
Scope Documentation
Based on client’s requirements and brainstorming sessions, a detailed document of scope was developed.
-
4
Agile Development
Based on the scope document, a robust web application platform was developed for the client.
-
5
UI Design
After the complete Backend development, the UI for the frontend was developed by our skilled UI Designers.
The fight was tough but so fun to crack!
The biggest challenge faced by our developers was to incorporate a system that could interpret the data transmitted by the DRM devices. Additionally, the process needed automation due to the customers' involvement in accepting or rejecting participation in events, reducing the possibility of human errors.
- To address this challenge, our developers carried out complete market research and held numerous brainstorming sessions with the client.
- After several discussions, our technical experts recommended an IoT-based system with ThingsBoard integration to access the data transmitted by the DRM devices.
- Furthermore, an automated messaging system was designed with a 10-minute response gap for customers to communicate their acceptance or rejection of event participation to the system and the DRM devices.
What We Delivered
From nothing to a star!
Dynamic Reporting System
All the data transmitted by the DRM devices can be analysed in form of Dynamic reports by the Admin.
Event Creation Module
The Admin can create an event and select participants by using various filters from the system.
Customer and Installer Data Analytics
Admin can access past events, customers, devices, installers, DRM data and other such information from the system.
Timely Notification
Notification will be shared to all the end clients whose device is scheduled to turn off from the back end.
Customer Response
Customers will be having an access to decline the Scheduled Event. As whenever the customer’s device is scheduled to turn off a SMS will be shared with the customer and if they reply “NO”, then their device won’t be turned off.
Device Location
Admin will be able to view a markup of all the installed active devices in the map. Along with that a grid view will also be displayed and admin will be able to export all the details in a CSV format.
Program Opt-Out
List of all the customers who have rejected the request will be displayed in the program opt-out section. Admin will be able to export all the details in CSV formats.
Program Opt-In
List and all the customers who have accepted the request will be displayed in the program opt-in section. Admin will be able to export all the details in CSV formats.
Technology Stack
System Workflow
Our Podcasts
Client Testimonials
Phil Mackrell from Cync
I have used Zealous for several of my projects, I have found the team to be very professional yet personable. When I work with Zealous, I know I am getting the best developers who understand my requirements before they start.
Andrew Arlington
Sales Director at Digital Dilemma
Duncan Stewart from Menuvenu
Jerome Branny from SpreadWall
I was retained by a client as a Software and Cloud Architect to support internal and customer-facing products. The client had existing mobile apps of poor quality built by another provider.
john bentley, II
CTO at 10XTS
Stephen Hall from Prezherm
From day-1 Pranjal and his team have been very good at delivering quality work on time to budget. They are dynamic, if resources need to be shuffled around depending on what work needs to be done.
