Business Requirements

F booking image
Unorganised Market F Booking icons1
Manual Process F Booking icons2
Miscommunication F Booking icons3

What was the Problem?

The client wanted to address to the above mentioned market gap and required a Digital Platform that functions as a Funeral Bookings marketplace for the Australian citizens and he also wanted to introduce modules and functionalities in the platform that makes it an ideal Funeral Management Platform that facilitates vendors to carry out all the essential tasks related to the Funerals. Client basically required a one stop solution platform that caters all the requirements of the customers and vendors.

What was the Need?

The client wanted to address to the above mentioned market gap and required a Digital Platform that functions as a Funeral Bookings marketplace for the Australian citizens and he also wanted to introduce modules and functionalities in the platform that makes it an ideal Funeral Management Platform that facilitates vendors to carry out all the essential tasks related to the Funerals. Client basically required a one stop solution platform that caters all the requirements of the customers and vendors.

Booking images
Funeral Bookings Marketplace Booking icons
Funeral Management Platform Booking icons
Mobile and Web Platform Development Booking icons

What Zealous Proposed?

The Journey

A Tough Fight

The bigger the scale, the higher the Technical proficiency required

Since the client wished to make this Digital Platform a one stop solution for all the Funeral Management needs, the biggest challenge was the design appropriate Information Architecture of the whole platform. Apart from that, the client also wanted to integrate various other entities and payment methods into the system to provide various financial options and aid required to the customer.

To solve this problem, Zealous conducted in-depth market research and also deployed a team of Technical Experts to determine the Technology to be used that can not only make sure that the integrations of various entities was seamless, but also ensures that the users did not face any hindrances in searching the service that they seek to employ.

From Flaws to Features

  • Funeral Invitations and Scheduling

    The vendors can use the platform to send funeral invites and to communicate funeral rites schedule with attendees.

  • Crowd Funding Facility

    In order to recover the costs of Funeral, customers can seek help from peers and financial institutions.

  • Customised Package

    When occurred incidents where the courses were not listed, the users with higher access can update the system.

  • Testimonials

    Post funeral customers will have an option to give their feedback to the services which are provided by the vendor.

  • Chat

    Using This feature, customers will be able to communicate with all the vendors in real-time.

  • Marketplace

    Customers can compare the prices and services offered by different service providers.

  • Payment Gateways

    There were multiple payment options available for customers to make full and partial payments.

  • Funeral Management

    Service providers can also use the platform to manage all their online and offline orders from the application.

  • Search Filters

    The app allows customers to apply filters and search for specific service providers.

  • Paperless Financing Applications

    The app allows customers to connect with finance providers and apply for funeral loans.

System Workflow

F booking workflow

Technology Stack

  • Laravel apps
    Laravel
  • mySql
    MySQL
  • Android icon
    Android
  • ios app development
    iOS
  • Good firms
  • Clutch
  • Microsoft Partner
  • Google Agency Partner
  • D & B Partner
  • Adobe Solutions