Digitalization of Government Student Extracurricular Activities Module

Business Requirements

Lack Of Digital Platform

Manual Payments Management

Elongated Process

What was the Problem?

The Municipality of Vadso has an extracurricular activities program for their citizens in which parents can enrol their children and can also claim a subsidiary on the fees. The entire process was manual where the parents had to search for the activities provided online, reach out to the agency to enrol their children and then go to respective departments to claim the subsidy. Because of this government was not able to increase the reach of their program and the citizens also had to go through tedious process to enrol their children.

What was the Need?

To ensure that the citizens can make the most out of their program, our client wanted a technology partner that can help them digitize their entire process. They wanted a web application that would enable parents to explore and enrol their children into the extracurricular activities of their choice and make the payment right from the platform. Apart from that, the aim was to simplify the process for parents to understand the entire program and make informed decisions.

Digital Platform For Users

Online Payment Integration

Seamless process

What Zealous Proposed?

Development of a Web Application

We proposed the development of a website platform for the municipality staff, parents and other system actors to completely digitize the program.
System integrations

Since the system was developed for Norwegian Students, the System need integration with several official Norwegian data providers to verify the Parent and Student identity.
Multi-user UI

We suggested the client to bifurcate the entire system into multiple users based on the functions and rights of each system actors.

The Journey

1
Client Briefing

Various meetings were conducted with the client by a team of the Business Analyst and the Project Manager to understand the client’s requirements.
2
Document of Scope

Based on the meetings and suggestions from client, a detailed scope of work, feature list and user personas were defined.
3
Platform Development

With the use of agile methodology, a dynamic web platform with multiple users was developed for the client without missing any milestones.
4
System Integrations

After the platform was built, we provided system integrations services to digitize the entire process and make it an ecosystem.
5
System Testing

Regression testing and integration testing was used to test User Story implementation at each milestone, while the client also conducted UAT for the developed system.

A Tough Fight

Bigger Challenges requires expertise and determination

The biggest challenge was to understand the entire process and the existing technology solutions that the Vadso Municipality had employed. Not only were there various complex scenarios that our developers had to deal with, there were also language barrier that our resources had to deal with. Apart from that, there were a lot of systems that we had to integrate with our platform.

The client was very responsive and they provided our resources with all the information that was needed. To tackle the complex scenarios, government processes and existing systems, Zealous deployed a cross-functional team of technology and business experts that co-ordinated with the client to create various User Scenarios and system flows. With the help of our technical proficiency and domain understanding we were able to overcome the challenges while also maintaining the committed timeline.

From Flaws to Features

Seamless On-Boarding

With ID Porten login, users can login into the system without any registering any personal details.
1
Personalized Dashboard

Once the user logs in, the system will fetch all the details from the ID porten and show them to user.
2
User-Specific Access Control

The system was bifurcated for 2 end-user’s parents and children and they had access to information accordingly.
3
Parents Module

Parents can enrol their children into their desired activities and can also claim subsidy from the system.
4
User-Specific Access Control

The system was bifurcated for 2 end-user’s parents and children and they had access to information accordingly.
5
Children Module

The children can also access to information and were not given any action rights.
6
Activity Provider Management

Administrators can manage the activities and sub-units of the activity provider from the system.
7
Payment Options

The parents can also make partial or full payment of their chosen activities from the system.
8
Invoice Based Registration

Parents can register for activities by either subsidy or registration invoice or can directly pay with card.
9

Case Study

Digitalization of Government Student Extracurricular activities Module

Business Requirements

What was the Problem?

What was the Need?

What Zealous Proposed?

Development of a Web Application

System integrations

Multi-user UI

The Journey

Client Briefing

Document of Scope

Platform Development

System Integrations

System Testing

A Tough Fight

Bigger Challenges requires expertise and determination

From Flaws to Features

Seamless On-Boarding

Personalized Dashboard

User-Specific Access Control

Parents Module

User-Specific Access Control

Children Module

Activity Provider Management

Payment Options

Invoice Based Registration

System Workflow

Technology Stack

PHP

Laravel

HTML 5

My SQL

CSS 3

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