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Business Requirements

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Lack Of Digital Platform f icons
Manual Payments Management f icons
Elongated Process f icons

What was the Problem?

The Municipality of Vadso has an extracurricular activities program for their citizens in which parents can enrol their children and can also claim a subsidiary on the fees. The entire process was manual where the parents had to search for the activities provided online, reach out to the agency to enrol their children and then go to respective departments to claim the subsidy. Because of this government was not able to increase the reach of their program and the citizens also had to go through tedious process to enrol their children.

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Digital Platform For Users f icons
Online Payment Integration f icons
Seamless process f icons

And What was the Need?

To ensure that the citizens can make the most out of their program, our client wanted a technology partner that can help them digitize their entire process. They wanted a web application that would enable parents to explore and enrol their children into the extracurricular activities of their choice and make the payment right from the platform. Apart from that, the aim was to simplify the process for parents to understand the entire program and make informed decisions.

What Zealous Proposed?

Development of a Web Application

We proposed the development of a website platform for the municipality staff, parents and other system actors to completely digitize the program.

System integrations

Since the system was developed for Norwegian Students, the System need integration with several official Norwegian data providers to verify the Parent and Student identity.

Multi-user UI

We suggested the client to bifurcate the entire system into multiple users based on the functions and rights of each system actors.

The Journey

A Tough Fight

Bigger Challenges requires expertise and determination

The biggest challenge was to understand the entire process and the existing technology solutions that the Vadso Municipality had employed. Not only were there various complex scenarios that our developers had to deal with, there were also language barrier that our resources had to deal with. Apart from that, there were a lot of systems that we had to integrate with our platform.

The client was very responsive and they provided our resources with all the information that was needed. To tackle the complex scenarios, government processes and existing systems, Zealous deployed a cross-functional team of technology and business experts that co-ordinated with the client to create various User Scenarios and system flows. With the help of our technical proficiency and domain understanding we were able to overcome the challenges while also maintaining the committed timeline.

From Flaws to Features

Seamless On-Boarding

With ID Porten login, users can login into the system without any registering any personal details.

1
Personalized Dashboard

Once the user logs in, the system will fetch all the details from the ID porten and show them to user.

2
User-Specific Access Control

The system was bifurcated for 2 end-user’s parents and children and they had access to information accordingly.

3
Parents Module

Parents can enrol their children into their desired activities and can also claim subsidy from the system.

4
Children Module

The children can also access to information and were not given any action rights.

5
Municipality Module

Administrators can manage the activity providers and activities offered from the system.

6
Activity Provider Management

Administrators can manage the activities and sub-units of the activity provider from the system.

7
Payment Options

The parents can also make partial or full payment of their chosen activities from the system.

8
Invoice Based Registration

Parents can register for activities by either subsidy or registration invoice or can directly pay with card.

9

System Workflow

f workflow

Technology Stack

  • PHP
    PHP
  • Laravel app development
    Laravel
  • My sql
    MySQL
  • Html
    HTML 5
  • Css3
    CSS 3
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