The biggest challenge for us was the understanding of the business needs and creating a seamless integrated system. Since there were multiple user interfaces and different departments involved, it was essential to create features and functionalities that were personalized for the department and yet connect all these modules into a seamless digital ecosystem that connects and integrated all the departments.
Our business development executives understood the entire business processes and operations cycle, created detailed lists of functions and services carried out by each department and understood their interdependencies. Then, the entire technology architecture was prepared with the help of consultants and the team of developers were assigned tasks as milestones.