Inventory and Sales Management System

Business Requirements

Manual Sales
& Operations

Lack Of
Automation

Lack Of
Business Insights

What was the Problem?

The client had a business of selling assembled and customized laptops and desktops in Singapore. The business sales, inventory and management were handled manually and in a traditional way without any software or automation capabilities. This resulted in human errors, lack of clarity and there were no ways decision makers were able to understand the efficiency of their operations. Also, since there was no feasible data to process, decision makers had to rely on intuition and they couldn’t make informed decisions.

Sales
Management

Inventory
Digitalization

Reports
And Analytics

What was the Need?

With the increasing business and increasing customer footfall, client understood that they have to digitise their business processes in order to increase the efficiency and productivity of the business. Also, they required data analytics capabilities to make informed decisions. Thus, they contacted Zealous and asked us to develop a personalised Sales and Inventory Management System with data and analytics capabilities. The goal was to integrate all the business operations and create a seamless digital ecosystem that helped our client in better managing their business and gain valuable business insights.

What Zealous Proposed?

Sales and inventory module

We suggested client to develop a sales and inventory module where the sales and inventory personnel can digitally manage the entire sales and inventory cycle.

Operations and Production module

We suggested a module to take the process further and help operations and production personnel manage orders and get real-time updates and reports of operations and inventory.

Integrated Digital Ecosystem

All the modules and systems were integrated to create a cloud-based digital ecosystem that can be viewed and managed by respective administrative and the super admin.

The Journey

Client Briefing

Various meetings were conducted with client by a team to understand the business operations and processes.
System testing

Once the system was developed, the system was thoroughly tested by our QA experts.
System deployed

Once developed, the system was seamlessly deployed on client’s Kiosk machine.
Document of Scope

After many brainstorming sessions between client and solutions consultants, a detailed scope document was prepared.
Modules development

With the use of agile methodology, a personalized Sales and Inventory system was developed for the client.

A Tough Fight

The biggest challenge for us was the understanding of the business needs and creating a seamless integrated system. Since there were multiple user interfaces and different departments involved, it was essential to create features and functionalities that were personalized for the department and yet connect all these modules into a seamless digital ecosystem that connects and integrated all the departments.

Our business development executives understood the entire business processes and operations cycle, created detailed lists of functions and services carried out by each department and understood their interdependencies. Then, the entire technology architecture was prepared with the help of consultants and the team of developers were assigned tasks as milestones.