Automated Systems For Registration and Documentations

Business Requirements

Manual Registration Process

Lack Of
Automation

Tedious & Lengthy Documentation

What was the Problem?

Our client was a consulting agency from India that helped Japanese businesses in establishing their business in India. Since the business registration process in India is lengthy and has many steps and documentation requirements, the client recognized a market gap of a digital system that can help Japanese counterparts in keeping track of their documents and also reduce the document filling process with the help of automation. The idea was to streamline the entire business registration process with automation and centralized document management system.

User-Friendly
Website

Multilingual
Support

Centralized Document Repository

What was the Need?

Being one of the prominent consulting agencies of India, the client had issues handling the documents and keeping track of customer progress due to a large number of customer base. To decrease the administrative cost and to streamline the business registration process, client contacted Zealous with the requirement of a website that can automate the entire business registration process for their Japanese clients and acted as a centralised document repository to keep track of the customer progress and status.

What Zealous Proposed?

User-friendly website

We suggested a customised, multilingual and personalised website that acted as a mediator between our clients and their Japanese end customers and automated the 7 steps of business registration.

Dynamic Role management

Since the end customers were Japanese enterprises that had multiple people working on the process at different levels, we suggested a dynamic role management system to assign roles.

Centralized document storage

The system would allow end users to upload documents on the website and the system will store and categorise the documents on a centralized server.

The Journey

Client Visit

Our Solution Consultants visited the client on site to understand their business process and technical requirements.
Document of Scope

Based on the minutes of the meetings and client expectations, a detailed scope document was prepared.
Website Development

With the use of agile methodology, a customised website and application was prepared for the client by our expert developers.
Website Deployment

Once the website was tested and approved by the client, it was deployed on client’s servers by our developers.
Regressive Testing

Once the website was developed, complete website was tested along with UAT from the client end.

A Tough Fight

Bigger problems often have simpler solutions

One of the biggest challenges for our experts was the gathering of accurate requirements as the client was of Japanese origin and we had a language barrier. Apart from that, automating the document creation process required technical expertise as the requirement was unique and new.

To solve this problem, our team of expert business development professionals and solution consultants visited the client site and undertook various brainstorming and brief meetings for accurate technical requirement gathering and to understand the business process. Based on that, a unique automation process was designed along with multilingual support and a centralized data management system.