Understanding your business needs, one solution at a time.
Manual Process Errors
High Administrative Cost
Immense Time Consumption
Request Handling Solution
Reduced Response Time
Reduced Admin Cost
Research. Understood. Proposed.
To handle queries of the clients, Zealous proposed an autonomous Chatbot for the website that would enable automation and eliminate human interaction.
Also, to improve the customer service, team would enable AI into the Chatbot to improve the service over time.
A tool to identify low performing doctors with details like cost, productivity, & revenue & provide insights for improvements.
A team of expert technicians and BA understood the business processes and client requirements.
Dialogue engine was developed with NLP to understand and interpret client requirements.
A simple and custom database was created to store and manage user data.
After thorough testing of the Chatbot, the system was integrated into the current website.
Our team also provided training sessions to the administrative team to make the system independent.
[From nothing to a star!
The powerful logic built for the system prompted users to be specific and presented them with relevant information within a fraction of seconds.
The NLP and AI enabled system not only automated the process, but also made it better with the logic and improved customer satisfaction.
The system would also store user information and the conversation for the AI to improve itself overtime.
In case the client required interaction with an expert, the system would alert the administrative team instantly.
This system maintained a multidimensional data model of all the transactions which then can be accessed offline with adhoc query options.
I have used Zealous for several of my projects, I have found the team to be very professional yet personable. When I work with Zealous, I know I am getting the best developers who understand my requirements before they start.
I was retained by a client as a Software and Cloud Architect to support internal and customer-facing products. The client had existing mobile apps of poor quality built by another provider.
From day-1 Pranjal and his team have been very good at delivering quality work on time to budget. They are dynamic, if resources need to be shuffled around depending on what work needs to be done.