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Business Needs

Understanding your business needs, one solution at a time.

salon industry problem
Unorganized sector in salon industry

Unorganized booking in salon industry

Lack of all-in-one platform

Personalized Hairdresser Booking

Personalized Hairdresser Booking

Defining The Problem

We have an itch to do deep research about the problem.

Our client runs a well-known association in the salon industry from the past few years in Canada.

  • Client determined that there is no such platform in the market which allows a customer to book an appointment and choose a hair dresser based on customer hair conditions.
  • Customers often struggle to find detailed information about hairdressers and salons, making it challenging to make informed choices.
  • Hairdressing is a highly personal service, and clients may not always find a stylist who aligns with their preferences and style.
  • Booking appointments can be cumbersome, and last-minute cancellations or no-shows inconvenience both clients and salons.
  • Many salon owners and hairdressers have limited online presence, making it challenging to attract new clients.
salon booking software need
Simplified Hairdresser Booking

Simplified Hairdresser Booking

Feedback and Ratings for Hairdresser

Feedback and Ratings for Hairdresser

Performance and Report Analysis

Performance and Report Analysis

Understanding The Need

Our versatile case study makes this easy for us.

Where all the industries are moving towards the digital platforms, our client needed to take the salon industry online.

  • Users (both salon owners/hairdressers and customers) can create profiles with essential information, such as location, services offered, prices, and availability.
  • In this system, customers can schedule the appointment and define their hair condition in the system and the type of hair they want.
  • Customers should be able to search for salons or hairdressers based on location, services, reviews, and availability.
  • A seamless booking process with automated notifications for appointments, reminders, and confirmations.
  • Customized Instagram hairstyle photo feed where customers can select their hairstyle and find the expert hairdresser or salon.
  • Based on that the System will recommend the suitable services and hairdressers to the customer.
  • As the user base grew, scaling the platform to accommodate increasing traffic and bookings required careful planning.
  • Client wanted to add feedback and rating sections to help customers see the ratings of salon owners and can book appointments accordingly.
  • Analytics and insights into user interactions with their profiles.
  • Integration with payment gateways for booking fees or prepayments.

What Zealous Proposed?

Research. Understood. Proposed.

Salon & Hairdresser Booking Software

Web-Based Salon Booking Software

The web-based application for salon discovery and appointment booking with real-time availability, detailed profiles, booking and notification systems, marketing tools, and user reviews.

Customer and Salon Owners Mobile App

Customer and Salon Owners Mobile App

Our proposal included a mobile app for Android and iOS which offers on-the-go access with push notifications, location-based services, and offline access.

Web based salon Admin panel

Web based Admin panel

Empowers salon owners and hairdressers with profile management, appointment control, revenue tracking, marketing, analytics, and review management.

The Journey

  • Client Briefing 1

    Requirements gathering

    A team of business analysts and team leads conducted various meetings for accurate information gathering.

  • Document of scope 2

    Scope Documentation

    Once all the information was gathered, a detailed scope document was prepared for the project.

  • Wireframe development 3

    Wireframe development

    For effective proof of concept, a wireframe of customer and salon hairdressers was prepared for the project.

  • Wearable Device App 4

    System Development

    Zealous’ software development team created salon booking web and mobile applications for customer and salon hairdressers for the project.

  • System Testing 5

    Testing & Deployment

    Once the websites and applications were developed, our QA experts started testing the project. After successful completion of testing and fixing all the bugs, the project was deployed to the server.

The fight was tough but so fun to crack!

The challenges we faced was to collaborate with the client and understand how the target market can be achieved.
  • Our client was very responsive and helped us with every information needed.
  • As we were working on a new domain, the main challenge that we faced at Zealous was to gather the master data of the project and to work on UI/UX design.
  • Handling sensitive customer and business data poses a significant challenge. Ensuring data security and complying with privacy regulations.
  • Custom integration of Instagram’s photo feed into the web app.
  • Developing recommendation algorithms that accurately matched customers with salon professionals was challenging.
  • Creation of web app for individual salon owners in existing platform.
  • To tackle complex scenarios, our experts created various user scenarios and system flows.
  • By conducting various meetings with the clients and internal team, we were able to overcome the challenges and also tried completing the project on a given timeline.

What We Delivered?

From nothing to a star!

User registration

Customers and Hairdressers can register and create their profiles on the platform manually or with different social media platforms.

User profile

Users can also view and edit their profiles and their information from the application.


The salon booking system would send notifications to both the customer and the salon Hairdresser once the appointment is booked by the customer.

Service status

Customers and salon hairdressers will be able to view their service status such as whether their service is completed, ongoing, and customers arrived and booked.

Reschedule booking

Users can postpone the appointment if not available due to some reasons.

Cancel Booking

Both user and hairdresser can cancel the booking, if not available due to some reason.

Revenue Management

Features for handling payments, tips, and commissions.

Analytics Dashboard

Access to analytics for salon owners and hairdressers to track performance.

Instagram Photo Feed

Users can find different hairstyle photos uploaded on Instagram directly on the website so that they can select a hairstyle and book a hairdresser or salon for it.

Sub-Website Creation

Salon owners and hairdressers can now create their own sub-websites within the main platform. These sub-websites serve as personalized digital storefronts where they can showcase their services, expertise, and unique branding.

Package Creation

Salon owners and hairdressers can now create customized service packages. These packages can include a combination of services, such as haircuts, facials, manicures, and more.

Package Customization

Customers have the option to customize packages to better suit their needs. For example, they can select a "Hair Care Package" and customize it by choosing specific services like a haircut, hair color, and a blowout.

Technology Stack

Stripe - Case Study
Stripe Payment
full Calendar

System Workflow

Online Salon and Hairdresser Booking Software System Workflow

Our Podcasts

Client Testimonials

Clutch Goodfirms

I have used Zealous for several of my projects, I have found the team to be very professional yet personable. When I work with Zealous, I know I am getting the best developers who understand my requirements before they start.

Andrew Arlington

Andrew Arlington

Sales Director at Digital Dilemma

I was retained by a client as a Software and Cloud Architect to support internal and customer-facing products. The client had existing mobile apps of poor quality built by another provider.

John Bentley

john bentley, II

CTO at 10XTS

From day-1 Pranjal and his team have been very good at delivering quality work on time to budget. They are dynamic, if resources need to be shuffled around depending on what work needs to be done.

Graham Bradford

Graham Bradford

Senior Product Manager at Ecentric Payment Systems Driving
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