Business Needs
Understanding your business needs, one solution at a time.
Unorganized booking in salon industry
Lack of all-in-one platform
Personalized Hairdresser Booking
Defining The Problem
We have an itch to do deep research about the problem.
Our client runs a well-known association in the salon industry from the past few years in Canada.
- Client determined that there is no such platform in the market which allows a customer to book an appointment and choose a hair dresser based on customer hair conditions.
- Customers often struggle to find detailed information about hairdressers and salons, making it challenging to make informed choices.
- Hairdressing is a highly personal service, and clients may not always find a stylist who aligns with their preferences and style.
- Booking appointments can be cumbersome, and last-minute cancellations or no-shows inconvenience both clients and salons.
- Many salon owners and hairdressers have limited online presence, making it challenging to attract new clients.
Simplified Hairdresser Booking
Feedback and Ratings for Hairdresser
Performance and Report Analysis
Understanding The Need
Our versatile case study makes this easy for us.
Where all the industries are moving towards the digital platforms, our client needed to take the salon industry online.
- Users (both salon owners/hairdressers and customers) can create profiles with essential information, such as location, services offered, prices, and availability.
- In this system, customers can schedule the appointment and define their hair condition in the system and the type of hair they want.
- Customers should be able to search for salons or hairdressers based on location, services, reviews, and availability.
- A seamless booking process with automated notifications for appointments, reminders, and confirmations.
- Customized Instagram hairstyle photo feed where customers can select their hairstyle and find the expert hairdresser or salon.
- Based on that the System will recommend the suitable services and hairdressers to the customer.
- As the user base grew, scaling the platform to accommodate increasing traffic and bookings required careful planning.
- Client wanted to add feedback and rating sections to help customers see the ratings of salon owners and can book appointments accordingly.
- Analytics and insights into user interactions with their profiles.
- Integration with payment gateways for booking fees or prepayments.
What Zealous Proposed?
Research. Understood. Proposed.
Web-Based Salon Booking Software
The web-based application for salon discovery and appointment booking with real-time availability, detailed profiles, booking and notification systems, marketing tools, and user reviews.
Customer and Salon Owners Mobile App
Our proposal included a mobile app for Android and iOS which offers on-the-go access with push notifications, location-based services, and offline access.
Web based Admin panel
Empowers salon owners and hairdressers with profile management, appointment control, revenue tracking, marketing, analytics, and review management.
The Journey
-
1
Requirements gathering
A team of business analysts and team leads conducted various meetings for accurate information gathering.
-
2
Scope Documentation
Once all the information was gathered, a detailed scope document was prepared for the project.
-
3
Wireframe development
For effective proof of concept, a wireframe of customer and salon hairdressers was prepared for the project.
-
4
System Development
Zealous’ software development team created salon booking web and mobile applications for customer and salon hairdressers for the project.
-
5
Testing & Deployment
Once the websites and applications were developed, our QA experts started testing the project. After successful completion of testing and fixing all the bugs, the project was deployed to the server.
The fight was tough but so fun to crack!
The challenges we faced was to collaborate with the client and understand how the target market can be achieved.
- Our client was very responsive and helped us with every information needed.
- As we were working on a new domain, the main challenge that we faced at Zealous was to gather the master data of the project and to work on UI/UX design.
- Handling sensitive customer and business data poses a significant challenge. Ensuring data security and complying with privacy regulations.
- Custom integration of Instagram’s photo feed into the web app.
- Developing recommendation algorithms that accurately matched customers with salon professionals was challenging.
- Creation of web app for individual salon owners in existing platform.
- To tackle complex scenarios, our experts created various user scenarios and system flows.
- By conducting various meetings with the clients and internal team, we were able to overcome the challenges and also tried completing the project on a given timeline.
What We Delivered?
From nothing to a star!
User registration
Customers and Hairdressers can register and create their profiles on the platform manually or with different social media platforms.
User profile
Users can also view and edit their profiles and their information from the application.
Notifications
The salon booking system would send notifications to both the customer and the salon Hairdresser once the appointment is booked by the customer.
Service status
Customers and salon hairdressers will be able to view their service status such as whether their service is completed, ongoing, and customers arrived and booked.
Reschedule booking
Users can postpone the appointment if not available due to some reasons.
Cancel Booking
Both user and hairdresser can cancel the booking, if not available due to some reason.
Revenue Management
Features for handling payments, tips, and commissions.
Analytics Dashboard
Access to analytics for salon owners and hairdressers to track performance.
Instagram Photo Feed
Users can find different hairstyle photos uploaded on Instagram directly on the website so that they can select a hairstyle and book a hairdresser or salon for it.
Sub-Website Creation
Salon owners and hairdressers can now create their own sub-websites within the main platform. These sub-websites serve as personalized digital storefronts where they can showcase their services, expertise, and unique branding.
Package Creation
Salon owners and hairdressers can now create customized service packages. These packages can include a combination of services, such as haircuts, facials, manicures, and more.
Package Customization
Customers have the option to customize packages to better suit their needs. For example, they can select a "Hair Care Package" and customize it by choosing specific services like a haircut, hair color, and a blowout.
Technology Stack
Laravel
MySQL
Stripe Payment
Bootstrap
Fullcalendar
System Workflow
Our Podcasts
Client Testimonials
I have used Zealous for several of my projects, I have found the team to be very professional yet personable. When I work with Zealous, I know I am getting the best developers who understand my requirements before they start.
Andrew Arlington
Sales Director at Digital DilemmaI was retained by a client as a Software and Cloud Architect to support internal and customer-facing products. The client had existing mobile apps of poor quality built by another provider.
john bentley, II
CTO at 10XTSFrom day-1 Pranjal and his team have been very good at delivering quality work on time to budget. They are dynamic, if resources need to be shuffled around depending on what work needs to be done.
