Business Needs
Understanding your business needs, one solution at a time.
Inefficient Scheduling
Inaccurate Attendance Tracking
Complex Payroll Management
Defining The Problem
We get into all the ins and outs of our client’s problem.
- The client faced challenges manually creating staff schedules due to varying employee availability and shift preferences, resulting in time-consuming and error-prone processes.
- Without a reliable system for monitoring check-ins, check-outs, and breaks, tracking employee attendance was problematic, leading to potential payroll discrepancies and operational inefficiencies.
- The manual calculation of payments, including different hourly rates and shift allowances, was error-prone and burdensome, risking inaccuracies in payroll and employee dissatisfaction.
- There was a clear need for an automated, comprehensive system to streamline scheduling, attendance tracking, and payroll calculations. An application addressing these issues would improve efficiency, accuracy, and operational effectiveness in managing restaurant staff.
Comprehensive Shift Management
Automated Scheduler for Efficient Operations
Employee Engagement and Preferences
Understanding The Need
We innovate while keeping people's needs in mind.
- The client needed a robust restaurant scheduling software for complex shift scheduling, accommodating varying employee availability and preferences.
- The restaurant scheduling system should automate schedule creation, reduce administrative workload, and minimize errors.
- The employees should be able to input their shift preferences and availability easily. This feature aimed to improve employee satisfaction, boost morale, and reduce turnover by aligning shifts with individual preferences.
- The goal was to move from a manual, error-prone process to a streamlined, automated system to save time, improve accuracy, and ensure smooth restaurant operations.
What Zealous Proposed ?
Research. Understood. Proposed.
Restaurant Employee Scheduling Software
We delivered a customized scheduling system for our restaurant client that automatically creates weekly schedules based on shift rates and employee preferences. It easily adjusts to meet the changing needs of the restaurant.
Restaurant Employee Scheduling Mobile App
Our team also provided a cross-platform mobile app for the restaurant staff, featuring a simple interface to manage work schedules and preferences. The app tracks working hours, shift preferences, and time off, making scheduling more efficient and improving employee satisfaction.
Customizable Shift Management
We assisted our client in setting up a shift management system for our restaurant client that offers precise control over shift and job creation. It allows setting specific hourly rates, automates payroll calculations, and adjusts staffing levels to match customer demand, reducing errors and simplifying payments.
The Journey
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1
Client Briefing
We kicked off by meeting with the client to understand their specific needs and challenges, ensuring we were aligned with their goals and operational requirements.
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2
Requirement Analysis
We then analyzed the client’s needs to define the project scope and identify key functionalities. We also suggested enhancements to ensure the solution would meet their expectations and optimize their operations.
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3
Development
Using an agile approach, we created a detailed roadmap and developed features in iterative cycles. We incorporated client feedback to refine the system and automate core processes, working closely with the client throughout.
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4
Testing
We conducted thorough testing, including unit, integration, and system testing, followed by User Acceptance Testing (UAT) with the client to ensure the system met their expectations.
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5
Deployment
Finally, we deployed the restaurant employee scheduling system, adjusted settings, migrated data, and provided training. We offered go-live support to address any issues and ensure a smooth transition.
The fight was tough but so fun to crack!
We held extensive discussions with the client and our team, successfully meeting and exceeding the client's expectations.
- The main challenge was to build a scheduling system that could handle the detailed requirements and preferences of the client’s employees, ensuring effective staffing and flexibility.
- We needed to create a scheduler that automatically generates weekly schedules based on shifts and employee preferences, while still allowing the admin to make manual adjustments.
- Another challenge was combining attendance tracking with payroll calculations. The system had to accurately calculate payments by integrating hourly shift allowances and individual rates, ensuring employees were paid correctly based on their hours and experience.
- Developing a user-friendly app for employees was also challenging. It needed to allow employees to view schedules, mark availability, and track attendance, as well as support features like shift swapping and real-time updates. Ensuring a smooth and easy-to-use experience was essential.
What We Delivered
From nothing to a star!
Admin Panel
This central hub allowed restaurant admins to manage shifts, define job roles, set hourly rates, and calculate payments efficiently.
Scheduler Module
The core of the restaurant scheduling system, this module automated shift scheduling using employee preferences and predefined rates to generate weekly schedules.
Employee Mobile App
A cross-platform app that allows restaurant staff to clock in and out, set preferences, view schedules, and swap shifts.
Notification System
A robust system that kept restaurant admins and employees informed in real time about schedule changes, ensuring clear communication and operational agility.
Employer’s Mobile App
A cross-platform app designed for easy access to restaurant scheduling and employee tracking, supporting the employer’s business needs.
Automated Scheduling
Automatically generates weekly restaurant schedules based on predefined rates and employee preferences for efficient workforce management.
Accurate Employee Attendance Tracking
Tracks check-ins, check-outs, and break times in the restaurant to maintain accurate records for payroll and workforce management.
Payroll Management
Automates restaurant salary calculations considering shift allowances and hourly rates to reduce payroll errors and administrative burdens.
Technology Stack
System Workflow of Restaurant Employee Scheduling Software
Our Podcasts
Client Testimonials
Phil Mackrell from Cync
I have used Zealous for several of my projects, I have found the team to be very professional yet personable. When I work with Zealous, I know I am getting the best developers who understand my requirements before they start.
Andrew Arlington
Sales Director at Digital Dilemma
Duncan Stewart from Menuvenu
Jerome Branny from SpreadWall
I was retained by a client as a Software and Cloud Architect to support internal and customer-facing products. The client had existing mobile apps of poor quality built by another provider.
john bentley, II
CTO at 10XTS
Stephen Hall from Prezherm
From day-1 Pranjal and his team have been very good at delivering quality work on time to budget. They are dynamic, if resources need to be shuffled around depending on what work needs to be done.
